Emergency electrician
Emergency electrician call-outs
An electrical emergency is anything that can't safely wait — no power, a burning smell, sparks, or water near your fuse board. This page explains what to expect if you need one, so the moment isn't the first time you're thinking about it.
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What counts as an electrical emergency
Fire, smoke or a burning smell from a socket, switch or the fuse board; anyone in danger or hurt; or water in contact with electrics — these are the situations where you shouldn't wait. If any of those apply right now, call 999 first. Come back to book an electrician once the immediate danger is dealt with.
A total or partial loss of power, a breaker that won't stop tripping, or a socket that's hot, cracked or stopped working are usually urgent but not life-threatening — they're exactly what an emergency electrician call-out is for.
What happens when you request one
You describe the problem and where you are, answer a few short safety questions, and the platform matches you with the nearest available, verified electrician covering your postcode — automatically, in real time. You see their estimated arrival time and an upfront call-out cost before you commit to anything.
This is different from browsing a directory: you're not picking someone off a list, you're being matched to whoever can actually get to you fastest right now.
What you'll pay
Every electrician sets their own call-out fee, shown before you book. Once they've diagnosed the problem on site, you get a digital quote for the full job — a fixed price you approve before any work starts. If you decline the quote, you only pay the call-out fee, never the full job price.